For example, if the Identity Provider was configured to provide users' last name in the subject of the SAML Response instead of the email address, you may encounter this error. However, you may also get this error if the Identity Provider was not set up correctly. This is typically the user’s email address if everything is set up correctly with the Identity Provider (in other words, if other users are able to use SSO successfully). We could not find a user account matching the "subject" specified in the SAML Assertion received from the Identity Provider. We are unable to identify an Evernote Teams user or pending invitation for the email address. This is most likely due to incorrect login credentials. We received a SAML response from the Identity Provider where != success. This occurs when attempting a Service Provider-initiated login. You have entered an incorrect username and/or password.
If needed, refer to the following articles about SSO as well:
Below is a table with account login errors and some troubleshooting suggestions to fix them. After configuring your Evernote account with your Identity Provider, you may run into some errors if any steps during setup were missed or misconfigured. When you sign up for Evernote Teams, you can enable single sign-on (SSO) to increase control and security over your Evernote account. Tips for troubleshooting SSO login errors Overview
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